Shipping policy
Shipping Policy
At Throneopoly, we’re committed to delivering your order as quickly and securely as possible. All orders are processed within 1–3 business days after payment confirmation. Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your delivery every step of the way.
Estimated Delivery Times
Shipping times vary depending on your location.
• United States & Europe: 7–12 business days
• Other regions: 10–15 business days
Please note that these are estimated delivery times and may vary due to factors outside our control, such as customs delays, weather conditions, or high-demand periods.
Order Tracking
You will receive a tracking link via email once your order has been dispatched. Please allow up to 3 business days for tracking information to update.
Shipping Issues
If your order has not arrived after the estimated time frame, or if it arrives damaged, please contact our support team at info@throneopoly.com within 15 days of delivery. Our team will review your case and do our best to resolve the issue promptly.
Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for delays, lost packages, or delivery failures caused by incorrect or incomplete address details.
If you realize there’s an error after placing your order, reach out to us immediately at info@throneopoly.com — if the order hasn’t shipped yet, we’ll do our best to correct it.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, Throneopoly is not responsible for lost or stolen packages. We recommend checking with your local post office or neighbors if you cannot locate your delivery.