Refund policy

Return & Refund Policy

Thank you for shopping at Throneopoly. We’re committed to delivering high-quality products and ensuring a positive experience for every customer. Please read our Return & Refund Policy carefully before making a purchase.

All Sales Are Final

All sales made through throneopoly.com are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase, as we cannot issue refunds for change of mind, incorrect selections, or other non-defective reasons.

Damaged or Defective Items

We understand that sometimes things can happen during shipping. If your item arrives damaged, defective, or incomplete, please reach out to us within 15 days of delivery so we can make it right.

To process your claim, please email us at info@throneopoly.com with the following details:

• Your full name and order number

• Clear photos of the damaged or defective product and packaging

• A brief description of the issue

Once reviewed, our team will assess the situation and provide the best possible resolution — which may include a replacement, partial refund, or store credit, depending on the nature of the issue.

Lost or Missing Orders

If your order does not arrive within the estimated delivery window, please contact us as soon as possible at info@throneopoly.com. We will help track your shipment and work with our logistics partners to resolve the matter promptly.

Incorrect Address or Failed Delivery

Please double-check your shipping details before submitting your order. Throneopoly is not responsible for packages delivered to incorrect addresses or returned due to unsuccessful delivery attempts.

If your order is returned to us, you may be responsible for the cost of reshipping.

Refund Processing

Approved refunds (for damaged, defective, or undelivered items only) will be issued to your original payment method. Processing times vary by bank or payment provider, but typically take 5–10 business days after confirmation.

Contact Us

If you have any questions or need support with your order, our customer support team is always happy to assist.

📩 Email: info@throneopoly.com

Thank you for being part of the Throneopoly community — where every move brings you closer to the Throne.